Quality Policy

It is the policy of Corona Contracts Ltd to provide our customers with a high-quality service.

• The overall policy of the company is to provide the people, organisation and resources to supply our customers with the products and services that satisfy their requirement in every respect.
• Furthermore, it is Corona Contracts Ltd policy to continually improve our quality by monitoring, measuring and enhancing our quality and procedural systems.
• Implementation of the Quality Policy is the responsibility of every member of staff, starting with the Managing Director, who takes policy decisions which enable the correct action to be implemented throughout the organisation.
• The Quality Policy has the full support of Senior Management and, together with Procedures, ensures that activities are controlled in a manner compatible with achieving required service levels and obligations effectively. It is mandatory that all staff adhere to the procedures in order to achieve a consistent approach to quality assurance.
• We strive to be perceived by our customers as a company whose products, service and support consistently exceed those of our competitors.
• We will continuously improve our products, services and processes using clearly defined methodologies and making data-based decisions.
• We are working to build a company that is regarded by its employees as one they are proud to work for, that communicates with them, listens and responds appropriately, values them and invests in them.
• In the event that one of our customers has a problem with our products or our actions, we will react immediately and decisively to overcome it.
• Wherever possible we will do what we have agreed to do, keeping our customers informed of progress.
• We strive to be the preferred supplier for our products and services in our field.